Frequently Asked Questions

All your questions about
tj688 answered here

From making deposits to security, VIP benefits, and playing on mobile — everything you want to know about tj688 is answered on this page in plain language.

We have organized the most common questions Bangladeshi players ask about tj688 into four categories — Deposits & Payments, Account Security, VIP & Cashback, and Mobile Use. Click on any question to get a direct answer. If you can't find your question, contact us via our 24/7 live chat or email.

tj688 FAQ

Deposit Questions

tj688 does not charge any extra fee for deposits. However, bKash, Nagad, Rocket, or Upay's own transaction charges (if any) may apply according to their policies. Your account becomes active and you can start playing with a minimum deposit of ৳500.

tj688 currently supports four popular mobile wallets — bKash, Nagad, Rocket, and Upay. These are the most widely used payment methods in Bangladesh, so any smartphone user can easily send money. The minimum deposit amount is ৳500 for each method.

After logging in to tj688, go to the "Deposit" option and select bKash. Send money from your bKash app to the designated number. Enter your user ID as the reference, then confirm with the transaction number on the site. Your balance will be updated shortly.

First, wait a few minutes — sometimes there may be a slight delay due to network issues. If more than 15 minutes have passed, keep your mobile wallet transaction ID and screenshot ready and contact us via live chat. The support team will verify and resolve it promptly.

Yes, the Nagad process is almost the same. Go to tj688's deposit page, select Nagad, send money from the Nagad app to the specified number, and enter your user ID as the reference. Once payment is confirmed, submit the transaction number on the site — the minimum amount is ৳500.

Security & Privacy

Scammers often create fake websites that look like the real site. Always check that tj688.bar is correctly spelled in your browser's address bar. Make sure you see "https" and the padlock icon (SSL certificate). Instead of clicking on unknown links or links received via messages, type the address directly into your browser.

If you think an unfamiliar person has accessed your account or you notice something unusual, change your password immediately. Then contact tj688's live chat or send an email to [email protected]. You can also request that your account be temporarily locked. The sooner you report it, the faster your account can be secured.

The most secure password is one that is at least 8–12 characters long, combining uppercase and lowercase letters, numbers, and special characters. Do not use your name, date of birth, or simple words. Avoid using passwords you have used on other sites at tj688 — keep a separate password for each account.

Yes. tj688 uses SSL encryption technology, which means all information you send — login, payment, personal details — reaches the server in encrypted form. Your information is not sold or shared with third parties. You can read our privacy policy for more details.

Absolutely not. No official, support agent, or representative of tj688 will ever ask for your OTP, bKash PIN, Nagad PIN, password, or any secret code. If anyone asks for such information, know that they are a scammer. If you receive such a contact, report it to our support immediately.

VIP & Cashback

Every week, a fixed percentage of your total bets is returned to your account as cashback. The cashback rate depends on your VIP level. It is automatically added to your balance after the weekly calculation is complete, so there is no need to claim it separately.

In addition to weekly cashback, tj688 VIP members get priority access to special promotions, faster withdrawal service, and dedicated support. As you move up to higher levels, the benefits increase. Essentially, the more you play, the more you get back from the site.

tj688 has a total of five VIP levels:
  • Bronze — up to 0.3% weekly cashback
  • Silver — up to 0.6% weekly cashback
  • Gold — up to 0.9% weekly cashback
  • Platinum — up to 1.2% weekly cashback
  • Diamond — up to 1.5% weekly cashback

Your VIP level depends on your regular play. The more active you are and the more consistently you play, the faster you can reach a higher level. tj688 automatically tracks your progress and upgrades your level when you qualify. You can check your current status on the account dashboard.

Mobile Use

tj688 works smoothly on any modern smartphone or tablet — Android or iPhone. It works equally well on desktop and laptop. There is no need to download a separate app; just open the site from any modern browser (Chrome, Firefox, Safari) and you get the full experience.

On an Android phone, open tj688.bar in Chrome browser, go to the three-dot menu at the top, and select "Add to Home screen". On an iPhone in Safari, tap the share button and then select "Add to Home Screen". After that, you can open it like an app directly from the icon.

In most cases, when the connection is restored and you log back in, the game resumes from where it left off. Game session data is saved on the server, so progress is not lost if it disconnects midway. However, a stable internet connection is recommended for the best experience.

Yes, tj688 can be used fully through a mobile browser. The site is designed to fit a mobile screen — so buttons, menus, and games can easily be operated with a finger on a touch screen. The full experience is available without downloading any separate software.

First, try clearing your browser's cache and cookies. On Android in Chrome, go to Settings → Privacy and Security → Clear browsing data; on iPhone in Safari, go to Settings → Safari → Clear History and Website Data. Clearing the cache will reload the site fresh and resolves the issue most of the time. If the problem persists, let us know via live chat.

Have more questions? We are ready to help

If you can't find the answer to your question on this list, speak directly with our support team — assistance is available in both Bengali and English.

Live Chat Available 24 hours, 7 days
Email Support [email protected]
Log in to tj688